Ralph Dunkley - State Farm Insurance Agent

Reviews

• ★ ☆ ☆ ☆ ☆
  Very frusterated and disappointed! I had to change my account info and they said they had my new info on record, well when it came to my bill being due, they hadn't automatically taken it out of my bank account like the said they would and didnt let me know that they "couldnt" until two days before they planned on canceling my insurance, then charged me $200 more than what I owed. They said that they didnt have my info on file. I have called them multiple times to give them the SAME info for my account and they never seem to have it on file each month. They cant even get my new address correct. On top of that each month my insurance bill is a different price (more each month), this "assistant" claims that new stuff keeps popping up. Sadly, Ralph is a great agent and cares about your needs, but his assistant (I think she is) that I have talked to each time and is responsible for these mistakes is just down right horrible. Not only can she not get my right info on their files, everytime I ask to talk to Ralph I get the run around and told he is busy or not in. Got to the point where me AND my family members are so frusterated that we have just switched insurance companies all together.
  By unknown s, February 13, 2018
• ★ ★ ★ ★ ★
  Ralph Dunkley has been my agent now for almost 20 years. State Farm as a company has been very competitive with their pricing and fair on their rates. The multiple discounts you get are also very helpful so it's best to keep as many policy's here as possible. Every claim i ever filed has been covered with nearly no hassels so hope it helps when you consider agents.
  By Ivan Donkey, April 24, 2017

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